Privacy Policy

Last Updated: September 2025
 

Rustica Moderna d.o.o. (“Rustica Moderna”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rusticamoderna.com. Please read this policy carefully.
 

This Privacy Policy has been prepared in accordance with the General Data Protection
Regulation (EU) 2016/679 (GDPR) and applicable national data protection laws in the Republic of Croatia. We are committed to ensuring the lawful, fair, and transparent processing of personal data, and we take all necessary technical and organizational measures to comply with our legal obligations.

 

1. Information We Collect

 

We may collect and process the following types of information:
 

•    Personal Information: name, email address, phone number, billing and shipping address, payment details.

•    Business Information: company name, VAT number, and other identifiers provided for business transactions.

•    Technical Information: IP address, browser type and version, device identifiers, time zone, operating system, and browsing activities on our site.

•    Usage Information: information on how you use our website, products, and services.
 

2. How We Collect Information
 

We collect information in the following ways:

•    Directly from you when you fill out forms, create an account, subscribe to newsletters, or contact us.

•    Automatically when you browse our website (via cookies and similar technologies).

•    From third parties (e.g., business partners, analytics providers, or publicly available sources).

3. Purpose of Processing
 

We process your personal data for the following purposes:

•    To provide and deliver our products and services.

•    To process transactions and manage customer accounts.

•    To respond to inquiries and provide customer support.

•    To send marketing communications (only if you have consented).

•    To improve our website, services, and user experience.

•    To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing

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We process your personal data under the following legal bases:

•    Your consent (for marketing or cookies).

•    The necessity to perform a contract (to fulfill an order).

•    Our legitimate interests (business operations, security, and improvement of services).

•    Legal obligations (e.g., tax and accounting requirements).

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5. Data Sharing and Disclosure

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We may share your data with:

•    Service providers and business partners assisting us in operations.

•    Logistics and payment providers.

•    Legal authorities, if required by law.

We do not sell or rent your personal information to third parties.

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6. International Transfers

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If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards (such as EU Standard Contractual Clauses) are in place.

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7. Data Retention

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We retain personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

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8. Data Security

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We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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9. Your Rights (GDPR)

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As a data subject, you have the right to:

•    Access your personal data.

•    Request rectification or erasure.

•    Restrict or object to processing.

•    Data portability.

•    Withdraw consent at any time (where processing is based on consent).

•    Lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) or your local supervisory authority.

To exercise your rights, please contact us at the details below.

10. Updates to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
 

11. Contact Us
 

Rustica Moderna d.o.o.
Zagreb, Croatia
Email: info@rusticamoderna.com
Phone: +385 97 686 03 19